Korean courier/address entry guide for foreigners 2026: Delivery memo/doorstep delivery/storage box

In Korea, online shopping and delivery speeds are fast, making life very convenient. However, foreigners are often blocked when entering Korean addresses, zip codes, building names, building numbers, common entrance passwords, and delivery notes. It is important to set up correctly the first time because if you save the address incorrectly, it may continue to be delivered to a different location.

For addresses, please give preference to Korean.

Delivery drivers usually move based on Korean addresses. It is better to save street names, building names, buildings, and lakes in Korean rather than English addresses. Check your zip code on a road name address search site or map app.

Check the information on the East Lake and the common entrance.

For apartments or officetels, access to the building, lake, or common entrance is important. If you are anxious about writing down your common entrance password publicly, check whether it can be stored in the management office, delivered to an unmanned delivery box, or delivered to the security office. The driver may not be able to enter buildings where security is important.

Keep the delivery note short and clear.

For example, it is best to write briefly, such as ‘Please leave it in front of the door’, ‘Please leave it at the security office when I am absent’, or ‘Please call the common entrance.’ Memos that are too long or written only in foreign language can be difficult to convey. Save frequently used sentences in Korean.

Take advantage of unmanned lockers and convenience store pickup.

If you are not at home often or are worried about losing it, you can consider using an unmanned delivery box, convenience store pickup, or company pickup. However, support may vary depending on the shopping mall and courier company, and may be returned after the storage period. It is important not to miss any text notifications.

For returns, packaging and invoice confirmation are key.

There are a variety of methods for returning online shopping in Korea, including visiting a collection technician, registering at a convenience store, or registering at an unmanned box. Returns are easy if you keep the product box, components, free gifts, and invoice. Simply changing your mind may incur shipping fees for returns, so check the terms and conditions before purchasing.

Pre-visit checklist

• Road name address
• zip code
• Dong·Lake
• Common entrance
• Delivery note
• Return Deadline

Detailed conditions and operating hours may vary depending on region, store, institution, and season. For important schedules or costly choices, it is best to check the official website, consultation center, and on-site information before departure.